Influencing Factors
Situation: What is the context of the situation (where, when, power dynamics, etc… that may play a role in the conflict)?





Worldview: How might differences in identity affect the conflict (cultural differences)?





Framing Factors:
Positions: The WHAT…stance taken, demands made




Needs: The WHY…underlying reasons for the stance (tangible or psychological)





Reframe: Trying to change from positions to needs





Alternatives: Finding alternatives based on reframe